Seattle City

We use Regus to receive mail for our office. The representatives are always very pleasant and helpful.

Moises at Regus Seattle City is amazing! He always provides outstanding customer service and truly goes above and beyond to help with anything you need. He’s friendly, professional, and makes sure everything runs smoothly.

Spam calling and hanging up on me after I told her Im looking for different location, not seattle. Unprofessional.

Sigard was very helpful and accommodating. I appreciate Sigard's professional approach and problem-solving mindset.

MOST DIFFICULT TO WORK WITH PEOPLE AND COMPANY I HAVE EVER HAD THE INTENSE DISPLEASURE OF MEETING IN MY ENTIRE LIFE 😡 Every time I think about my interaction with this company and its people, I feel sick to my stomach. Seriously, run, don't walk.. These people aren't on your side. They just put on a show of being accommodating while taking your money. Serious used car salesman vibes. If it's a tossup between what's fair and right and what's profitable, my experience with this location has consistently shown me that this company and its people always picks the latter.. They also purposely tried to hide my review on Google Maps.. Be prepared for your invoices to be show charges for months in advance. When confronted about this, their customer support somehow thinks this is not only justifiable, but also a completely reasonable business practice.. Terminating a membership is a huge hassle intentionally made difficult so they can keep charging you money.. I recommend looking at the low ratings across other Regus locations.. FYI: Maybe this place is fancier looking on the outside compared to the others, but rest assured that it's all a veneer.. I discovered it's also apparently common practice across Regus locations - seemingly harmless things like a kitchen amenity charge incorrectly tacked on to your invoice, without your consent. If there's a pattern, that looks like damning evidence of less-than-honest business practices to me: Regus has set up their services in such a way that apart from the in-your-face upsell they do (which, conveniently, as soon as they take your money, if you have any issues, the sales reps tell you IT'S NOT THEIR PROBLEM and have you reach out to customer support... who, as we have covered, are directed to fight against you in the interest of the company).. This is against the commitment of transparency and support they promised me at the beginning of the relationship. They have made no effort to resolve the problem, instead making repeated attempts hide behind their policies.. Thought this company sucked and the location team was cool at first, but after this experience and in the aftermath, all I can say? Y'ALL CAN GET ROCKED.