Plain English summary: We collect only what's necessary to run BestCoworking.com. We don't sell your data. We don't share it with advertisers. You can ask us to delete your information at any time.
1 Information We Collect
Information you provide directly
- Name and email address when you submit a contact or inquiry form
- Messages and their content when you contact us
- Name, email, and review text when you submit a space review
- Business details if you submit a space listing request
Information collected automatically
- IP address and approximate geographic location (country/city level)
- Browser type, operating system, and device type
- Pages visited, time spent, and navigation patterns
- Referring website or search query that brought you to us
We do not collect payment information — BestCoworking is a free directory and does not process transactions.
2 How We Use Your Information
- To respond to your contact form messages and inquiries
- To forward your workspace inquiries to the relevant coworking operator
- To moderate and publish user-submitted reviews
- To improve the directory — understanding which cities and spaces are most searched
- To detect and prevent spam, abuse, and fraudulent submissions
- To send a single transactional email confirming your form submission (no marketing emails)
We do not use your data for behavioral advertising, profiling, or automated decision-making.
3 Information Sharing
We do not sell, rent, or trade your personal information. We share information only in these limited circumstances:
- Coworking operators: When you submit a workspace inquiry, your name, email, and message are forwarded to the operator of that space so they can respond to you directly.
- Service providers: We use a small number of trusted third-party services (hosting, email delivery) that process data on our behalf under strict confidentiality agreements.
- Legal requirements: If required by law, court order, or to protect the rights and safety of our users.
4 Cookies & Tracking
We use a minimal set of cookies. See our Cookie Policy for full details. In brief:
- Session cookies to maintain your browsing state (e.g., form submissions)
- Analytics cookies to understand aggregate traffic patterns (no cross-site tracking)
- No advertising or third-party tracking cookies
5 Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- Access: Request a copy of the personal data we hold about you
- Correction: Ask us to correct inaccurate or incomplete data
- Deletion: Request that we delete your personal data
- Portability: Receive your data in a structured, machine-readable format
- Objection: Object to our processing of your data in certain circumstances
To exercise any of these rights, contact us at our contact page. We will respond within 30 days.
6 Data Retention
- Contact form messages: retained for 12 months, then deleted
- Workspace inquiry emails: forwarded to operators, not retained on our servers beyond 30 days
- Approved reviews: retained as long as the listing exists; deleted upon request
- Server logs: retained for 90 days for security purposes
7 Security
We take reasonable technical and organizational measures to protect your information, including HTTPS encryption for all data in transit, restricted access to personal data, and regular security reviews. However, no method of transmission over the internet is 100% secure.
8 Children's Privacy
BestCoworking is not directed at children under 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us and we will delete it promptly.
9 Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date at the top of this page. Continued use of our site after changes constitutes acceptance of the updated policy. For significant changes, we will make reasonable efforts to notify users.