Third Ward

Wish it could be zero stars!!!!!I never went forward with business with company, yet I have an account with them, was told I needed a credit card to have business with them, which is why I never done business with them. No keys received anything!!!! When I call them they never answer!! NOW THEY ARE TRYING TO SUE MEEEE!!!!

Good option but people don't respect the open cubicles. Many people walking to and from the private offices on speaker phone calls. Place could use better cleaning crews too. My desktop had dried food and the kitchen counter/sink was disgusting.. Other than that, the front desk guy was super helpful and kind. Update: the owner has responded below and it's extremely unhelpful. What would I log a ticket after the fact? For what- cleaning? Or to complain about the others talking? That's administrative tasks that your team should handle at the moment. Also you can't find my account with the information I provided? I didn't provide information. This is a review. 🙄 Thanks for helping me decide on giving it another go-its a no for me .

They have a new system, so you can only get customer service if you log in. Guess what happens when logging in is the issue?. Yup, you're on your own. Can't pay your rent because you can't log in? Well you should've planned for that.

This is a robbery-- stay away from them. They renew your contract without your approval and still send you to the collection agency. When you are dealing with collection agency, they still take money from your bank account and one morning when you wake up you will see a ZERO balance on your checking account because Regus took all the money that they believe they can invoice you. I am in the process of taking legal action. Dont even think a second, just stay away from this company if you wanna keep your bank account secured.

This is a separate review regarding Regus' attempt to make things right after I posted a prior negative review (feel free to check below). Shortly after I posted the earlier critical review, a representative by the name of Michelle Maiella reached out to discuss how they can make me whole, noting as we discussed I have requested a full refund but due to age of account and with a 3rd party collector in order to process it may take a bit longer than preferred.... [Note, they would not and did not respond to my many inquiries prior to a public negative review.]. I explained that I've wasted a significant amount of time and financial resources dealing with their misrepresentation. I forwarded the email correspondence indicating my intent to cancel lease, and to avoid litigation. Michelle was extremely receptive and promised to get to the bottom of this so I could be made whole. I forwarded documentations of full-payment to collections to settle the dispute as requested by Michelle.. I was eventually bounced to a customer service general email represented by Mathumaalini (no last name). Yesterday, I received their final resolution: They have removed me from their debt collection list 🤯--too bad it was AFTER I already paid the full settlement amount.. First, the debt collection company Regus hired already collected the settlement, so clearly I should have already been off the list. The settlement amount of $874.50 and confirmation was forwarded to Regus. Second, I had to pay fees on top of the actual rent owed (even though I never received a key and immediately attempted to cancel least hours after I signed lease--feel free to check the review below regarding the facts). Third, I was under the assumption based on Michelle's representation that I would be made whole--i.e. reimbursed, at minimum, for the outrageous settlement amount of $874.50 (for a unit I never received access for). Michelle emailed me stating, As we discussed I have requested a full refund but due to age of account and with a 3rd party collector in order to process it may take a bit longer than preferred.... Lies, again.. Instead, they resolved the case by stating--well, they took me off in their system after I paid the unreasonable settlement amount. No refund whatsoever. Just unbelievable.. I'm not sure why I had any expectation that Regus was going to right their wrong, but this tells me Regus follows its same pattern of misrepresentation. First, they bring a staff who is amicable and courteous to attempt to address the issue. Then, they ignore the problem and give you a fake resolution.. Deeply disappointed (again). Rent at your own risk.