What Office Occupancy Data Shows About Return-to-Office in 2026

Kastle's September 9, 2026 office-entry data shows a 52.6% 10-metro average. Explore the city breakdown, methodology and limits of this weekly snapshot.

September 23, 2026 ·7 min read ·BestCoworking Editorial
Contactless office entry turnstiles in a modern building lobby with an illustrative blue data-line overlay.
In this report
Summary

This dated September 2026 snapshot analyzes Kastle Systems' badge-entry Barometer across ten US metro areas. It explains the February 2020 baseline, the difference between average and peak-day readings, city-level variation and why these numbers are not literal desk occupancy, national workforce attendance or coworking demand.

One widely followed weekly measure of US office attendance comes from Kastle Systems, a security-access company whose "Back to Work Barometer" tracks how often badge and fob holders actually walk into office buildings across ten major metro areas. For the week ending Wednesday, September 9, 2026, average occupancy across all ten metros and every building class was 52.6%, down 0.6 percentage points from 53.2% the previous week. That's a real, specific figure — but it describes one vendor's own tracked building portfolio in ten cities, not every office in the United States, and "occupancy" here means badge-entry activity measured against a February 2020 baseline, not a literal count of how full any building is at any given moment.

Kastle publishes its Barometer on a rolling weekly basis, typically on Tuesdays, using anonymized access data from more than 300,000 users in its tracked buildings. The current Barometer page was checked directly on September 23, 2026; the reporting week itself runs Thursday through the following Wednesday, and the figures below are a dated snapshot, not a live reading or a measure of the full year. The headline stats and city breakdown that follow all come from that same page.

52.6%10-metro average, all tracked building classes and every building class, week ending September 9, 2026 — down 0.6 points from 53.2% the prior week.
70.1%Class A+ buildings only, same week — up 3.3 points from 66.8% the prior week.
64.0%Peak single day across the 10 tracked metros: Wednesday, September 9, 2026 — up from the previous week's peak day of 62.6%.
What "occupancy" means here. Kastle counts each badge, fob or app holder's first building entry of the day, using anonymized access data from over 300,000 of its own users, then compares that count against the average weekly first-swipe activity recorded during a three-week window in February 2020. It's an entry-swipe proxy measured against a pre-pandemic baseline, not a literal count of desks physically occupied at any moment, and it only covers buildings inside Kastle's own client portfolio.

What the barometer actually measures

Kastle's methodology, described on its own data-science page and FAQ, counts only the first building entry each cardholder makes on a given day, specifically to avoid overcounting from people badging in and out several times. That daily first-swipe count is then compared against a fixed reference point: average weekly first-swipe activity during a three-week window in February 2020, before the pandemic changed office attendance. A reading of 52.6% means entry activity across the ten metros ran a little above half of what it was in that February 2020 window — it doesn't mean roughly half of all desks were occupied at once, since Kastle isn't measuring desk occupancy directly.

Kastle describes its own dataset as a complete transaction record rather than a sample: "The Barometer reflects the universe of all transactions rather than a sample and therefore has no margin of error." That's a real claim about internal consistency, but a transaction record with no margin of error is still only a record of Kastle's own buildings. The ten tracked metros are New York City, Houston, Chicago, Los Angeles, Austin, Washington, D.C., San Jose, Dallas, San Francisco and Philadelphia. The data says nothing directly about other metros, about buildings outside Kastle's client base, or about workers who never badge into a Kastle-equipped building at all — including people working from home or from a workspace using a different access system.

Occupancy by metro, week ending September 9

Occupancy varied widely across the ten tracked metros this week. Kastle reported week-over-week changes for all ten metros. The chart shows the current-week readings; the paragraph below reports the corresponding changes. Because this reporting week included Labor Day, its week-over-week movement should not be treated as evidence of a lasting attendance trend.

Office occupancy by metro Kastle Back to Work Barometer, week ending September 9, 2026
Austin
 
69.2%
Dallas
 
63.9%
Houston
 
59.2%
New York City
 
57.8%
Chicago
 
54.0%
Washington, D.C.
 
48.8%
Los Angeles
 
44.8%
San Jose
 
44.8%
San Francisco
 
44.7%
Philadelphia
 
38.9%

Covers only the 10 major metro areas in Kastle Systems' own tracked building portfolio, anonymized badge, fob and app access data from over 300,000 users, not a census of all US office buildings or workers in these cities.

Among the ten cities, New York City posted the largest reported increase, up 3.9 percentage points to 57.8%. Houston rose 1.3 points to 59.2%. The following four also declined: Austin down 1.7 points to 69.2%, Washington D.C. down 1.4 points to 48.8%, Los Angeles down 1.9 points to 44.8%, and Chicago down 2.5 points to 54.0%. Kastle also reported declines for San Jose (down 1.2 points to 44.8%), Dallas (down 1.0 point to 63.9%), San Francisco (down 0.7 point to 44.7%) and Philadelphia (down 0.7 point to 38.9%). These are single week-over-week comparisons, not evidence of a sustained trend.

Two gaps worth noticing (BestCoworking's own calculation)

Kastle doesn't publish these two comparisons directly — both are BestCoworking's own arithmetic from the figures reported above. First, the gap between the Class A+ reading and the all-class reading: 70.1% minus 52.6% equals 17.5 percentage points. Class A+ buildings registered higher relative badge-entry activity than the all-class average this week. The figure does not measure how full those buildings were desk by desk, and this single-week comparison cannot establish why the gap exists or whether it is typical. Second, the spread across the ten metros: Austin's 69.2% against Philadelphia's 38.9% is a 30.3-percentage-point difference between the highest and lowest readings among the tracked metros — a reminder that one "national average" figure can sit on top of very different local pictures.

How to use the numbers in a workspace decision

For a team planning office capacity, the 52.6% reading is not a seat-planning ratio. It compares one vendor's current entry activity with its own February 2020 activity, rather than showing how many desks a particular team needs. A team with 40 employees should not multiply 40 by 52.6% and assume that 22 desks will be enough. Instead, examine actual team attendance by day, meeting-room use, simultaneous peak demand and the consequences of having too few seats.

The difference between the 52.6% weekly average and the 64.0% peak-day reading is 11.4 percentage points. That arithmetic illustrates why an average and a busy day answer different questions, but neither figure predicts a particular employer's peak occupancy. Employers should use their own attendance records and policies when sizing a workspace.

City comparisons also need care: Austin's 69.2% and Philadelphia's 38.9% are readings for Kastle-tracked properties in those markets, not marketwide vacancy rates, coworking utilization rates or measures of the share of workers who follow an employer's return-to-office policy.

What this snapshot doesn't show

None of the above should be read as a verdict on return-to-office across the tracked metros, on hybrid-work adoption broadly, or on demand for coworking or flexible space specifically. The Barometer is a proxy built from one company's own client buildings, and this piece uses one week's absolute figures plus one week-over-week comparison for the 10-metro average, the Class A+ average, the peak day and all ten metros.

What this data can't tell you

  • Whether occupancy is trending up or down over months — these are one week's absolute figures and one week-over-week comparison, not a multi-month series.
  • Anything about buildings outside Kastle's own client portfolio, or about the many US metro areas Kastle doesn't track at all.
  • How full a building is at a literal desk-by-desk level — the underlying measure is entry-badge activity against a 2020 baseline, not seat-by-seat utilization.
  • Anything about coworking or flexible-space demand, or about hybrid-work adoption more broadly — the Barometer only tracks entries into traditional office buildings inside Kastle's own portfolio.

None of that makes the Barometer useless. It provides regularly published metro-level office-entry data with a disclosed methodology, which makes it useful for a carefully bounded comparison. It's simply a proxy from one vendor's badge system in ten cities, not evidence about all US offices as a whole. Readers weighing their own workspace strategy, including whether a flexible arrangement makes sense alongside or instead of a traditional lease, can browse coworking spaces, private offices and meeting rooms across the US on BestCoworking and compare current options directly in their own metro rather than relying on any single national data point.

Key takeaways

Kastle's figures compare access activity with February 2020, not occupied desks with available desks. The Labor Day reporting week is not enough to establish a long-term trend. Workspace planning requires an employer's own peak-day attendance and utilization data.
Data sources

Primary source: Kastle Systems, Back to Work Barometer, reporting week ending September 9, 2026; accessed September 23, 2026. This is a dated snapshot, not live data.

Methodology: Kastle's data-science explanation and Barometer FAQ. Figures cover Kastle's own ten-metro tracked portfolio and are indexed to February 2020 access activity, not literal desk utilization.

BestCoworking calculations: 70.1 − 52.6 = 17.5 percentage points; 69.2 − 38.9 = 30.3 percentage points; 64.0 − 52.6 = 11.4 percentage points. These are arithmetic comparisons, not separately published Kastle statistics.

BE
BestCoworking Editorial
Editorial Team

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